FAQ

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WiD410 – v4.5.1.0 (no longer updated)
WiD410-ENT – v1.0.0.5 (no longer updated)
WiD340 – v2.0.1.2 (no longer updated)
WiD340-ENT – v2.0.0.5 (no longer updated)
WiD510 (all) – v1.0.1.4
WiPs515 – v1.0.0.3
WiPs1000 – v2.0.0.3

as of 09/02/2015

We support silent install trigger to deploy the WiD.exe software of WiD510-ENT with zero user input required, and zero UI feedback (users have to be completely unaware of the installation and it can’t trigger a restart) by administrator.

Following are available options:
/SILENT
Runs the installer in silent mode (The progress window is displayed)

/VERYSILENT
Very silent mode. No windows are displayed.

/SUPPRESSMSGBOXES
Suppress message boxes. Only has an effect when combined with above.

/NOCANCEL
Disables cancelling the installation process.

/NORESTART
Prevents installer from restarting the system even if it’s necessary.

The best combination of switches are in this command line:
WiD.exe /VERYSILENT /SUPPRESSMSGBOXES /NORESTART

The colour is set by a pixel colour in your image. You can change this pixel colour without affecting the overall image. Depending on the model you have uses a different pixel.

WiD340 – Top right pixel
WiD440 – Bottom left pixel
WiD510 – Top left pixel

Make sure the following network ports are open:
UDP: 1047, 1048 & 1049
TCP: 1041
1) The –ENT has the ability to connect to the WiD using a name instead of the IP address.
2) The –ENT does NOT scan the network looking for available presenters, the standard version does scan the network and offers a list of devices found. In an Enterprise enironment, there could be a lot of WID’s, so scanning the network could take a while!!
The security key for the SSID being used may have already been used and is now different.
Select the blue information icon and select “Forget this Network”
Now try again to connect.
There are 2 options available to populate the Device List.
Click Here for details.
After running the client software you will notice your local speakers are now muted.
*Do not change any of the mixer settings
Use the local application volume control within the media player to change the presented audio level.

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TCP Command: 443, 3268, 389
TCP Data: 8080, 31865, 515
TCP Audio: 1688
UDP Device Discovery: 1047, 1048, 1049

Click here for details.

After running the client software you will notice your local speakers are now muted.
*Do not change any of the mixer settings
Use the local application volume control within the media player to change the presented audio level.
Edit the association file to your requirements.
Click here for details.

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80 – http
443 – https
50001 – UDP control of Decoder/Encoder
50002 – TCP control of Decoder/Encoder
50003 – TCP control of Decoder/Encoder when command sent from local 50002
50004 – TCP pass-though of Decoder/Encoder RS232 port
50005 – UDP Unsolicited status sent to Conductor
50008 – telnet control of Conductor
50020 – TCP control of Conductor
N1000
N1111 – 1 Playlist, 1 Image
N1211 – 1 Playlist, 1 Image

N2000
N2121 – 8 playlists, 64 images each
N2221 – 8 playlists, 64 images each
N2211 – 1 Playlist, 1 Image

N3000
N3121 – 8 playlist, 64 Images each
N3121 – 8 Playlists, 64 Images each


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www-http: 80
http-proxy: 8080
telnet: 23
ftp: 20, 21
Device Discovery: UDP 5000
The Neets I/O pins will connect to ground when activated.
Refer to this document for wiring options.